Customers who request shipping to their location are responsible for being at their intended delivery location at the time of delivery. If the customer is not at their intended delivery location at the time of delivery and the product is therefore returned to Viper Apparel and/or the designer, the customer is responsible for paying the shipping cost to get the dress back to their intended delivery location.
Customers who refuse their item delivery and force shipment back to the Designer or Viper Apparel do not obtain refunds or exchanges under any circumstance. This includes all orders placed through our website.
Drop shipping: is the act of shipping directly from the manufacturer. This has a $20 fee, and is highly recommended to save time on the customers end. The dress will come directly from the specified designer to YOU.